SUPPORT / CAMPUS CORE
Let’s get you back in.
Find a quick answer, prepare a clear report and continue with Campus Core Support.
Which account should I use?
Use the Game ID linked to your Campus account. DEV and live accounts are separate; this staging portal uses DEV. Open Account for sign-in and current status.
I installed the client but cannot enter.
Check the exact client version and your account’s access status. Save the visible error text and the time it occurred, then prepare a technical report below.
A payment or item has not arrived.
Open the original order in your purchase history. Keep its order number and current status. Avoid creating another payment while the first is unresolved, and continue to Support.
Can Creator or Social points be cashed out?
The current DEV Creator and Social balances are separate records. This portal does not enable cash, EGold or item conversion. Follow only a mission’s actual published terms.
How do I request data deletion?
Open Data deletion, read the scope and contact official Support. Ownership must be verified before any eligible data is removed.
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